Cloud-based call center operations support system "Cloud Telecall"
Everything is cloud-based! Achieving the highest level of cost performance!
"Cloud Telecall" is a call center operation support system that can be started in as little as 2 business days, as long as you have a computer, a headset, and an internet connection. It comes pre-implemented with features such as "Private Branch Exchange (PBX)," "Computer Telephony Integration (CTI) that links and integrates phones and systems," and "Customer Relationship Management (CRM) system," so there is no need to separately prepare expensive telephone exchanges, permanent administrators, or systems to record and manage conversation histories. [Features] ■ Prepare the necessary number of seats when needed ■ Standard functions required for call center operations are included ■ PBX is hosted in the cloud, allowing for operation across multiple locations *For more details, please feel free to contact us.
- Company:ICI 本店
- Price:Other